How we Work
Each Roundhouse project is about so much more than beautifully crafted bespoke kitchens and furniture. Our architectural expertise, spatial planning skills, and award-winning design experience allows us to create spaces that truly elevate everyday living.
The way we work has been meticulously honed over almost three decades.
Read our detailed guide below, which outlines exactly what you can expect when you partner with us, and why entrusting in Roundhouse is a decision you’ll never regret.
To download the full guide, click here.
Stage 1: Initial Consultation
The design process begins at one of our showrooms, where you’ll have the opportunity to touch and feel the quality, craftsmanship and range of finishes and materials available.
A designer will take a detailed brief, discussing your priorities, floorplan or room dimensions are shared, and any structural details/building work identified.
Your budget and timescales are discussed.
Stage 2: Presentation and Engagement
Next your designer will prepare detailed plans, elevations, a comprehensive quotation and visualisations.
We showcase our capabilities and ensure our vision aligns with your expectations.
Your designer arranges a meeting to present initial designs.
At this stage, a non-refundable 10% deposit will be required to secure our mutual commitment to delivering your complete design package.
Stage 3: Design Development
Over the next few weeks, you and your designer will work together to refine every detail, sharing ideas, thoughts and requirements. This is when:
A detailed storage plan will be devised, and you’ll receive material samples and appliances, taps, and sinks will be discussed. You will be involved in the selection of materials visiting stone yards as required.
Our designer may visit your home to take measurements.
We’ll introduce you to Rehome, our sustainability partners, who can dismantle your existing kitchen for re-sale, donation, or responsible recycling.
Stage 4: Final Design Meeting
We review and finalise every detail before proceeding to the site survey. Any necessary design adjustments are made to ensure everything is perfect and all final decisions are confirmed before the site survey and production begins. This is when:
We review every detail thoroughly to ensure you are completely satisfied with all aspects of the design.
We confirm your site is ready for the upcoming survey.
Any changes requested after this stage may influence both the delivery timeline and final project cost.
Stage 5: Site Survey
Once your design is finalised, our surveyor will visit your project to take precise measurements. For any dimensions that cannot be measured directly, our surveyor will review these with you during the site visit, and you will approve the agreed measurements. This is when:
We coordinate with your architect, builder, and trades to ensure all preparations are complete for smooth installation.
We assess site access and explain our delivery and installation process.
Stage 6: Technical
Things may seem quiet at this point, but it’s a vital part of the process to ensure everything goes perfectly moving forwards.
Our production and technical team thoroughly review all drawings, and you receive the final FM (for manufacture) pack, including Terms & Conditions and project details.
Your contractor receives a clear set of service drawings, detailing electrical, lighting, extraction, and plumbing locations and requirements for your project.
An interim payment is paid at this stage.
Stage 7: Manufacturing
Now it’s over to our factory in Malvern for the real magic to happen.
Our skilled craftspeople get to work, adhering to rigorous quality controls and using ethically sourced materials to individually make your bespoke furniture from scratch.
You will be assigned a dedicated installation co-ordinator who will provide a detailed installation programme and liaise with your tradespeople to ensure site preparation is on track.
The final balance payment is made 14 days prior to delivery.
Stage 8: Installation
Our installation team will arrive on the date agreed.
Our installation co-ordinator takes over, scheduling people, products and processes to ensure seamless efficiency and the highest quality installation.
Your project will start to take shape with cabinetry, appliances and fixtures all fitted with the utmost precision.
Any second fix electrical and plumbing work will be arranged with your tradespeople and the worktop/splashback fabricators will arrive to template. We can fit temporary worktops in the interim, if required.
Stage 9: Completion
Once the worktops are installed, remaining items will be fitted and tested. Your installation co-ordinator and fitter will visit on-site for a thorough inspection to ensure the highest quality of finish.
Our professional painter will make any required finishing touches.
All rubbish will be removed, and cabinetry, appliances, and worktops professionally cleaned (London and surrounding areas), leaving you with an immaculate home ready to enjoy.
You will provide final sign-off, confirming you are happy with the Roundhouse experience.
Visit our showrooms
Visit our showrooms in Wigmore St, Clapham, Fulham, Richmond, Cambridge, Guilford and Cheltenham. You will find a number of new products, on-trend finishes and designs, all displayed in our stylish and welcoming showrooms.
Download our brochure
Looking for inspiration for your next kitchen or bedroom project? Take a look at our Roundhouse Design brochure. Filled with unique collections and our latest projects, it includes our coveted bespoke Design Collection and our versatile Studio kitchen ranges, as well as our custom-made wardrobes and intelligent storage solutions.
REQUEST A BROCHURE →
Download our How we Work Guide